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You care about your customer service quality…or you wouldn’t be here.
©UniqueCritique cares about providing your business with the best customer service you'll find anywhere, which is why we are here. We've perfected the art of customer service, which is why, time and again, businesses choose ©UniqueCritique.
©UniqueCritique’s definition of customer service is this:
Commitment to our clients’ satisfaction is the reason why customer service for our copywriting and business services is second to none. And why your business and web site need ©UniqueCritique. We asked all of our clients what their definition of customer service is and tailored our customer service around those very important needs.
Six Satisfying Reasons Customers Choose ©UniqueCritique:
Superior work you’ll be proud to put your name on. We don’t put our name on our work until we’ve made sure that it’s good enough to put your name on it. You won’t receive business reports or web content littered with typos. Your rough drafts go back to you smoothed by excellence and diligence. We want you to take credit for our job well done.
Timely service. When you need quality right away, we deliver and do it right the first time.
No-hassle revisions. Didn’t think our copywriting said quite what you wanted it to? No problem. UniqueCritique has a policy of providing initial rewrites or revisions at no additional charge to you. Our only question to you will be, "How can we make it better for you?" because we want you satisfied.
We always give our customers more than they expect. Whether it’s a free tagline, extra web content, or a free web critique with the purchase of our copywriting services, ©UniqueCritique always looks for extra ways to benefit our customers. We don’t leave you wanting more…we leave you with more!
Weekend service. Business doesn’t end just because the week does, which is why our copywriting and business services are available seven days a week. Rewrites or revisions are also guaranteed within 24 hours for clients who book our weekend copywriting services.
Readily accessible, always available. Your words and time are important to us. All e-mail will be answered within 24 hours, most receiving replies the same day. Phone calls are also returned within 24 business hours.
Your contact information is used solely for the purpose of collaborating or confirming necessary information concerning your project. It will never be given to, shared, or sold to anyone else. Your privacy is of supreme importance to us. Any information provided by you will only be reviewed and responded to by the chief editor and creative writer, Lynette Scott. We value your trust and guard it zealously. Your e-mail address will never be used to contact you regarding any services, promotions, or updates unless you specifically sign up for said services or promotions. Your project will be completed in a timely manner. Any delays or unforeseen circumstances will be immediately brought to your attention and every effort will be made to ensure that your business or project will not be adversely affected. After our initial consultation and agreement, work on your project will begin as soon as payment for services is received. We accept PayPal, U.S. postal money orders, and personal checks. (Checks must be cleared by the bank before your project materials are returned.) All funds must be in $USD (U.S. dollars) only.
©UniqueCritique is PayPal verified. ©UniqueCritique strives to complete your project to your satisfaction. If you feel that your project does not reflect the vision or intentions initially stated in our agreement, we will do what we can to address the situation. If circumstances warrant, we will gladly provide alterations or rewriting to the portions of your project that concern you. Your satisfaction is our highest priority. We will keep you updated and informed about the status of your project. We encourage your feedback so that we all stay on the same page. You can direct your inquiries via our convenient inquiries form here:
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Contact: Lynette Scott Email: LS@uniquecritique.net Mailing Address: |